Insurance Helpline: 07 2074234

 

AAFIYA TPA

 

Accepted Network/Plan Contacts
APN Plus
APN Premier
APN Silver
APN Gold
APN Diamond
APN Elite
APN GMC-IN Patient
Tel: +971 4 2838116
Fax: +971 4 2838115 24×7
Approvals: +971 4 2630666

 

Abu Dhabi National Insurance Company ADNIC

 

Accepted Network/Plan Contacts
General
Comprehensive
RNA
Shifa Plan
Platinum
Gold
Silver
Bronze
Blue
Tel: 02 – 6264000, 02 – 6125220
Fax: 02 – 6268600

 

AETNA GLOBAL BENEFITS

 

Accepted Network/Plan Contacts
RSA with Direct Billing
International with Direct Billing
Tel: 04 – 4387600, 055 8950072

 

AL BUHAIRA

 

Accepted Network/Plan Contacts
Comprehensive Plus
Comprehensive
Standard
Limited Network
Restricted – In-patient Only
Tel: 06 5684000, 06 5117555
For Approvals: 06 5117410
Helpline: 050 4623237

 

AL KHAZNA

 

Accepted Network/Plan Contacts
Executive 
Comprehensive
General
Basic Plus
Standard
(Inpatient & outpatient approvals)
Tel: 02 – 6969839, 02 – 6969855
Fax: 02 – 6766175

 

AL MADALLAH

 

Accepted Network/Plan Contacts
Dubai Governement VIP
Dubai Governement CAT A
Dubai Governement CAT B
Dubai Governement CAT C
Dubai Governement CAT D
GENERAL
RESTRICTED
Tel: 04 4342311
Fax: 04 4342310
Helpline: 04 4342322

 

AXA GULF BSC (Others)

 

Accepted Network/Plan Contacts
Star Network
Star Plus
Diamond Network 
Crystal
Tel: 04 445 3870, 04 4294000
New Helpline: 04 4294050
Fax: 04 429 1378

 

DAMAN

 

Accepted Network/Plan Contacts
Exclusive 1
Comprehensive 1
Comprehensive 2
Comprehensive 3
Comprehensive 4
Premier, Network 1 and 2
Pre-authorization team Tel: 02 – 6149720
Fax: 02 – 6149777
Helpline: 800 43 2626

 

DAMAN NW5

 

Accepted Network/Plan Contacts
Network5 Pre-authorization team Tel: 02 4184111
Helpline: 800480000
Fax: 02 6149777, 02 4184222

 

DUBAI INSURANCE, DUBAI CARE

 

Accepted Network/Plan Contacts
N1 Network
N2 Network
N3 Network
Tel: (+ 971 4) 2693030 Ext. 150
Fax (+ 971 4) 2693727
Helpline: 050-4515758
Toll free:-800382467

 

FMC

 

Accepted Network/Plan Contacts
Gold, with AED 50
Premium, with AED 50
Standard, with AED 50
Tel: 02 6414104, 04 3977841
Fax: 02 6418878, 04 3977842

 

GLOBALNET TPA

 

Accepted Network/Plan Contacts
GlobalNet (IP only OP with referal) Tel: 04 4474012, 4226899
Helpline: 0566102737
Fax: 04 4474013, 4226855

 

GLOBEMED LIMITED

 

Accepted Network/Plan Contacts
Network A
Network B
Network C
Network D
Network E
Tel: 04 – 4298572
Fax: 04 – 4298571

 

HEALTHNET

 

Accepted Network/Plan Contacts
Healthnet Tel: 04 – 2222772
Fax: 04 – 2224375
Helpline: 050 – 6249353

 

INAYAH

 

Accepted Network/Plan Contacts
Diamiond
Platinum
Gold only for Star Cement
Tel: 04 3552354
Fax: 04 3512339
Toll Free: 800 INAYAH (800 462924)

 

IRIS HEALTHCARE

 

Accepted Network/Plan Contacts
Covered Only for IP Based on GOP Tel: 04 871 0555

 

MEDNET

 

Accepted Network/Plan Contacts
Standard with Personalized SOAP
Standard with Standard SOAP
Silver Premium
Silver Classic
Gold
Green
City Network
Silk Road – IP only
International Phone: 04 2757800
International Fax: 04 3908598
UAE Toll Free No: 800 4882 (800 MedNet)
UAE Toll Free Fax: 800 4883

 

MEDNET AIR ARABIA

 

Accepted Network/Plan Contacts
Silver Premium
Silver Classic
Gold
International Phone: 04 2757800
International Fax: 04 3908598
UAE Toll Free No: 800 4882 (800 MedNet)
UAE Toll Free Fax: 800 4883

 

MEDNET EBP

 

Accepted Network/Plan Contacts
EBP
Basic
Watania Basic – IP only
International Phone: 04 2757800
International Fax: 04 3908598
UAE Toll Free No: 800 4882 (800 MedNet)
UAE Toll Free Fax: 800 4883

 

METLIFE ALICO

 

Accepted Network/Plan Contacts
Gold
Silver
Blue
Green
VIP
Tel: 06 – 5191363
Fax: 06 – 5564197, 08 – 4682200
Hot Line: 050 – 4626992 (24 hrs.)

 

MSH INTERNATIONAL

 

Accepted Network/Plan Contacts
Regular
Enhanced
Premium
Platinum
Tel: 04 365 1315
Fax: 04 363 7327

 

NAS ADMINISTRATION

 

Accepted Network/Plan Contacts
Comprehensive
General
Restricted
Standard
SR (Super Restricted)
WN (Workers Network)
Tel: 8002311, 02 6777997, 02 6940700, 6940800 Ext. 500
Fax: 02 6766227

 

NEURON

 

Accepted Network/Plan Contacts
Premium Plan
Advantage Plan
Choice Plan
AL SHAMEL
HIMAYA
MOAZARA
WIQAYA
Euromed-36
Euromed-60
Euromed-Individual
Euromed-Group
Euromed-Platinum
Euromed-Diamond
Comprehensive Plan
AWAFI – Health Plus Plan
AWAFI – Prime Health Plan
Superior Group
Executive Group
Basic Group
Gold Plan
Silver Plan
Elite Group
Essential Group
Enaya VIP
Enaya Category A
Enaya Category B
Enaya Category C
Enaya Category D
Comprehensive 
Restricted
Dubai Police
DEWA
Dubai World
DP World
Emarat
EMPower
Tel: 8004408 (extn: 1)
Fax: 04 – 3414914
Helpline: 8004408, 050 – 5519102 (24 hours)

 

NEXTCARE

 

Accepted Network/Plan Contacts
General
General Plus
Restricted
Restricted 1
Restricted 2
Tel: 04 – 6056800, 04 – 6056700
Fax: 04 – 6056801, 04 – 6056802

 

NLGI (NATIONAL LIFE & GENERAL INSURANCE)

 

Accepted Network/Plan Contacts
Electricity Holding
Majan Electricity
Mazoon Electricity
Al Ghubra Power & Desalinations
Wadi Al Jizzi Power
Muscat Electricity Distribution
Rural Area Electricity
Oman Power & Water Procurement
Oman Electricity Transmission
Dhofar Power
Dhofar Generating
Al Maha Petroleum Products
Public Authority for Radio & TV
National Ferries Company SAOG
TMK Gulf International Pine Industry LLC
Security & Safety Services
Oman Telecommunications 
OARC (Oman Aluminium Rolloing Company)
Utilities Center for Competency Development LLC
Tel: +971 43961331
Fax : +971 43970220

 

NOW HEALTH INTERNATIONAL

 

Accepted Network/Plan Contacts
Excel
International
Tel: 04 450 1400
Customer Service: 04 450 1410

 

OMAN INSURANCE CO LLC

 

Accepted Network/Plan Contacts
Essential (ER&IP&Refferal caes only)
Premium
Comprehensive
Restricted
Standard
FMC Network Card 
Basic 
DHA PLUS
Tel: 8004746, 04 – 6063250, 04 – 6063282
Fax: 04 – 2669103
Helpline: 050 – 4585527

 

SAICO

 

Accepted Network/Plan Contacts
Blue
Silver
Gold
Tel: +966 1475 9922
Fax: +966 1475 1140 / 1168

 

TAKAFUL EMARAT

 

Accepted Network/Plan Contacts
Covered Only for IP Based on GOP Phone: 04 230 9300
Customer Service: 600522550
Fax: 04 230 9333

 

DAMAN THIQA

 

Accepted Network/Plan Contacts
NW UAE PRIVATE/PUBLIC Tel: 02 – 4184111
Fax: 02 – 4184222

 

VANBREDA/CIGNA INTERNATIONAL

 

Accepted Network/Plan Contacts
Covered Only for IP Based on GOP Tel: 04 362 0600

 

WHEALTH INTERNATIONAL

 

Accepted Network/Plan Contacts
Platinum
Diamiond
Ruby
Tel: 04 371 3100
Fax: 04 399 0739